FAQ

We help small businesses owners drive traffic, leads + sales via Social Media Marketing.

Knowing what to post is only half the battle, finding it is the other. Our team of professionals takes away searching paid by posting relevant engaging content to share with your followers. #winning #likeaboss

  • Is this suitable for any business?

    Of course! No matter what your business provides, Social Media can help you succeed. We are offering low cost Social Media Marketing & Advertising Services for all business profiles in one place
  • Do you require my credit card details?

    When you sign up to one of our Social Media Plans, you will be prompted to pay using your credit card to sign up to a recurring monthly subscription. Please read our Terms & Conditions for further information.
  • I don't have the time to post all the time, can you do it for me?

    Absolutely, choose from one of our Social Media plans and we will do it all for you.
  • What analytics do you provide?

    All plans include a dashboard at where you can check analytics for your Social Media accounts. We also suggest setting up Google Analytics to track your web traffic and social goals and events.
  • Is there Support if I get stuck?

    Of course! Our team of friendly support experts are ready to answer your questions and solve any problems that you may come along. Just send us a message using out Ticket System or Client Portal.
  • Can I order more than one Social Media Package?

    Yes, order as many as you like. If you have multiple businesses or locations let us know! We may offer you a discount
  • Can I preview the posts prior to them being posted?

    Absolutely, if you are on the higher plans you will have all scheduled content in your dashboard before it gets posted. You will be able to provide comments and changes if required. There is an additional charge for this.
  • Do you offer Refunds?

    No. All services are prepaid monthly in advance with no contracts. Please see our refund policy for more information.
  • Do you offer a Free Trial?

    We do not offer a trial period at this time. Our pricing is too finely tuned to offer a free trial. A lot of work goes into setting up your service, with no setup fee charged. We recommend giving us a try for one month to see how freaking awesome we are.
  • What is your Social Media Action Plan?

    All our plans include a Social Media Action Plan. This will be provided by your account manager to help you get started and make the best use of our services, delivering, planning & action tasks, and activities together, optimising for best practices.
  • Are you able to write Blog content for me?

    Yes, we can certainly help. We are a full service Digital Marketing Agency. We’ll can write articles from 500 to 2000 words each for your blog, which are SEO optimised with your keywords and topics. These will be written and approved as per your needs, to engage your readers, grow your website traffic and promote your products and services.
  • Who writes the Social Media content? 

    We have an amazing team of Content Specialists that are Social Media pros and native speakers of the language they’ll be posting in. They spend lots of time scouring the internet to find great content that will match your company’s Social Media needs. Writers are from Australia, USA, Phillipines, Canada, India and New Zealand.
  • What is Facebook advertising and what are its benefits?

    Some of our plans include Facebook advertising budget and management. Under which we’ll create and manage a Facebook ad campaign for "Likes". It is a small amount that we spend but gets results. This included budget is for for the growth of engagement/likes and leads. Facebook advertising has been proven to be a great tool for increasing reach and brand loyalty. It’s especially recommended if you have a small business.
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    I Don't Have Any Social Media Accounts Yet. Can You Create Those For Me?

    Yes, sure we can. Creating and optimising Social Media accounts is included depending on your plan

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    What happens after I purchase ?How long to get started?

    You will be sent an on-boarding profile questionnaire(s) to complete . You will be asked to share user-names and logins It takes up to 7 business days to get started

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    I Usually Have Promotions And Offers For My Business. Can You Promote Them?

    Yes, definitely. You can just send them to your account manager. Your account manager will schedule them as required.

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    Can I Also Post On My Social Accounts While You Are Working On Them?

    Yes. They are yours, after all! We’ll take care of your Social Media, but you can always engage if you would like to!

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    How Relevant Is The Content That You Post?

    Can I be sure your content will be relevant to my business? Yes, you can be sure. All the content that we post will be specially crafted for your business by a content specialist to engage your audience.

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    Will you work in any industry?

    No. We will not work with CBD/Hemp products, Sex or Adult Entertainment, Gambling, Alcohol or Drugs or any other service/product we perceive as misleading or not aligned with our values.